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Groundset

Services

What we set up.

And keep running.

Eight services. Each one runs in our own business before we offer it to yours.

The catalogue

Eight things you can point at.

Every service below has run for us first. The guardrail on each is part of the offer, not small print.

  1. 01

    Lead response

    A new enquiry gets an acknowledgement and a scoping email within the hour, any time of day.

    Live on this site since 5 September 2026. Every lead lands in our own inbox with a message to our phone.

    No agent talks to your customers. It writes the draft; you decide what goes further.

    Once-off
  2. 02

    Inbox triage and draft replies

    Every email read, filed and answered in draft before you open your laptop.

    Runs on our own inbox: 206 emails filed and 94 replies drafted in the 30 days to 13 September 2026.

    A person sends. The agent never does.

    Setup, then monthly
  3. 03

    Team WhatsApp assistant

    Staff ask a question on WhatsApp and get an answer from your own records. No new app.

    The same agent answers us on WhatsApp, Telegram and by voice: 22 796 runs since December 2025.

    Read-only from chat. It cites the record or says it does not know.

    Setup, then monthly
  4. 04

    Document vault and search

    Invoices, contracts and statements go in once. A question gets an answer with the source.

    Our own vault indexes every upload on local models. Nothing leaves the machine.

    Scoped to the document types we agree on. Every answer shows where it came from.

    Setup, then monthly
  5. 05

    One-screen reporting

    One screen for what is happening and a report on schedule, instead of five logins.

    The console on our home page is that screen. Three panels, refreshed from the stack before every deploy.

    Every report states its source and the time it was true.

    Setup, then monthly
  6. 06

    Site sensors and switches

    Power, temperature and equipment status read every few seconds. Switches you flip from your phone.

    79 entities and 34 sensors on our own network, with energy monitors we built into the distribution board.

    Alert thresholds agreed in writing. A licensed electrician signs off any wiring in a board. Nothing safety-related switches on its own.

    Per site, plus hardware
  7. 07

    Custom sensor hardware

    When the part does not exist on the shelf, we design and build the board.

    ESP32 boards and purpose-built PCBs run in our own monitoring today.

    Priced as a project. Lead time is weeks, and we say so up front.

    Project
  8. 08

    Watch and fix

    We watch what we built and fix known failures by playbook, before you notice.

    Sentinel has applied 362 fixes on our own stack without a phone call.

    Known failures only, with response times agreed per contract. No blanket promise.

    Monthly add-on

How they land

Four steps, in order.

Step 1 of 4

  1. 01 · automate

    Automate the office

    The agent reads the inbox, answers staff on WhatsApp and replies to every lead. A person approves anything that goes out.

    A small black appliance with one green light on a shelf in a dim office
    Illustration: the machine we set up in your building

  2. 02 · know

    Know what is happening

    One screen shows the day. Reports arrive on schedule. Your own paperwork answers questions, with the source shown.

    A wall display showing an abstract sensor dashboard in blue
    Illustration: deliberately unreadable. The real screen is the console below

  3. 03 · connect

    Wire the building in

    Sensors, switches and energy monitors on your own network. When the part does not exist, we build the board.

    A sensor node in a small enclosure beside a distribution board, with a current clamp on the supply
    Illustration: a sensor node beside a distribution board. The readings below are real
    Our Home Assistant at snapshot79 entities · 34 sensors
    • Office light off
    • Sonoff switch on
    • Air pressure 973.54 hPa
    • Backups idle
    • Updates waiting 5

  4. 04 · maintain

    Keep it running

    We watch what we built and fix known failures by playbook. You hear from us before you notice.

    A monitor on a desk showing our monitoring panel
    Illustration: the figures on the screen are ours, measured at snapshot

Tools

What we build with

Chosen by layer, not by logo. We pick tools that fit the problem.

  • Hardware

    • ESP32
    • Arduino
    • Custom PCBs
    • LoRa
    • Zigbee

  • Software

    • Python
    • Node.js
    • n8n
    • MQTT
    • Home Assistant

  • AI

    • Local language models
    • Document search
    • Computer vision

  • Infrastructure

    • Self-hosted
    • Private network
    • Edge computing
    • Open protocols

Start with a 30 minute conversation.

Tell us what is taking up your time. We say what is worth automating and what is not.

Start a conversation